Frequently Asked Questions
Yes, we include a FREE copy of the digital image for all customers. This is emailed out within 24 hours of the order being completed.
Yes, you can buy the digital image only if you don't want the physical artwork print.
To do this then just choose the cheapest print option (Art Paper | 9x12" size | No Frame), add it to your cart and go to checkout. Then enter the discount code DIGITALONLY on the checkout page to reduce the price down to the digital-only price. We will then email you the high resolution image but not any physical product.
Good AI tools cost money and we need to ensure that there is no abuse of the services and control overhead costs. The restrictions reset and you can come back later to try again if you still haven't created the perfect image yet.
Once you create an image you like then click Add to Cart to save it to the shopping cart. From the Cart page you can edit the image again by clicking on the Edit link, remove it or complete the purchase of it.
Once your order is shipped, we’ll email you a tracking link. Note that products first need to be printed and packaged before they are shipped which typically takes 2-4 working days.
Please refer to our Shipping Information page for more details.
Please refer to our policies here
You can reach our friendly customer support team through our Contact Us page, by email using help@bigimpactart.com or by phone on (+44) 02382 444648